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Welfare system not kicking in


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David Stark
RJ: Zarkonnen
CO: David Stark

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Joined: Apr 4, 2012
When I go to the welfare link at the bottom of the page, the system insists that "You have already claimed your daily bonus today." - but my personal account remains empty. Have the rules on the system been changed?
Control Volume
RJ: ControlVolume
CO: Control Volume

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The site got borked somewhere around update. Shops aren't updating either and one of my companies hasn't had taxes hit it yet. Oddly, everything that isn't dependent on ticks is working fine, and stocks are working fine too, except the top 5/bottom 5 won't update.
eran haas
RJ: Saint Sorryass
CO: Saint Sorryass

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Having the same issue.
It seems like this rollover my player information did not update at all. Company info updated fine, but my player net worth did not update along with the reevaluation.
I also did not receive player fame, or influence.
Billy Vierra
RJ: Saffrian
CO: Billy Vierra

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No Welfare / taxes / revenue sheet here either. It appears as if 2 ticks got skipped to me as my shops are selling fine again
Scott (Admin)
RJ: Ratan Joyce
CO: Ratan Joyce

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Apr 12, 2012
12:01 AM Your company paid $149,140,093.76 in taxes, $4,346,399.54 in salaries, $12,180,000.00 in building maintenance, and $0.00 in interests.

Somehow I still see everything and things are selling.

Any details from where the problems are?
Roald Adriaansen
RJ: Wuvil
CO: Wuvil

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Welfare center doesn't work for me either, everything else does.
Billy Vierra
RJ: Saffrian
CO: Billy Vierra

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If you look at my account my last company news was at Apr 11, 2012 3:44 PM. I have no taxes being paid as well as no revenue sheet. I saw some dips to 0 in sales, but to be honest I cannot confirm that there was an issue with it, its not on all items.
Scott (Admin)
RJ: Ratan Joyce
CO: Ratan Joyce

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Just checked my e-mail and didn't see the daily updater success message, so probably a syntax error there, I'll look into it now.
David Stark
RJ: Zarkonnen
CO: David Stark

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Detail/example:

My player page: http://www.ratjoy.com/eos/player/1008
The page of the company I own fully: http://www.ratjoy.com/eos/firm/1189

The company is 44M but my networth is 27M, which is what it was yesterday.
Scott (Admin)
RJ: Ratan Joyce
CO: Ratan Joyce

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Isn't able to locate the error yet :-(

Guessing it's due to script max execution time.
Roald Adriaansen
RJ: Wuvil
CO: Wuvil

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Worked now for me.
Scott (Admin)
RJ: Ratan Joyce
CO: Ratan Joyce

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Whew... another hour wasted :-P

Thank you so much everyone for help in debugging this one. It happened due to a change in scripts to recalculate networth for the inactive companies as well - and... it timed out and stopped midway.

I had to find out where it stopped and continue where it left off. Hopefully it's not causing too much trouble. Stores shouldn't be affected though.
David Stark
RJ: Zarkonnen
CO: David Stark

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I can confirm that it works for me now - both the update of the networth and the claiming of the welfare. Highly happy with rapid fix! :D
Scott (Admin)
RJ: Ratan Joyce
CO: Ratan Joyce

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Lesson learned:

When using php to execute a BIG script, add this at the top:

if(!ini_get('safe_mode')){
set_time_limit(600); //used to be 30 seconds, now 600 seconds
}

Of course this wouldn't be a problem on the new server, we can just change php.ini directly there.
Control Volume
RJ: ControlVolume
CO: Control Volume

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Confirming that shop graphs are back to moving as well.
Billy Vierra
RJ: Saffrian
CO: Billy Vierra

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Scott,
That always helps (as long as they don't disable it ;) ) I always used forks too which I find extremely nice for parsing huge amounts.
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